Shipping Policy

Thank you for shopping with Gleamcrown. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days after payment is received and verified.

Please note:

• Orders are not processed, shipped, or delivered on weekends or public holidays.
• During peak seasons, promotions, or high order volumes, processing times may be slightly extended.

Shipping Destinations

We proudly ship worldwide, including:

• Australia
• United States
• Canada
• United Kingdom
• New Zealand
• Europe
• Asia
• Most international locations

If you are unsure whether we ship to your country, please contact us before placing an order.

Estimated Shipping Times

As our products are shipped directly from our trusted manufacturing partners in China, delivery times may vary depending on your location.

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping rates are calculated at checkout based on your location and selected shipping method.

We may offer free shipping promotions, which will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please allow 2–5 business days for tracking updates to appear after shipment.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, taxes, or other charges imposed by your country's customs authorities.

These charges are:

• Determined by your local customs office
• Not included in the product price or shipping cost
• The responsibility of the customer

We recommend checking with your local customs office before placing an order.

Delayed or Lost Packages

While we work with reliable shipping partners, delays may occasionally occur due to:

• Customs processing
• Weather conditions
• Carrier disruptions
• High shipping volumes

If your package appears lost or has not arrived within the estimated timeframe, please contact us and we will assist in investigating the shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has already been shipped, we may be unable to offer a refund or replacement.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Email: Lumacrownbusiness@gmail.com
Business Location: Australia

We aim to respond to all enquiries within 24–48 business hours.